TERMS & POLICIES
CANCELLATION POLICY
Unfortunately, We incur a cost when We don’t have much time to recover from a session cancellation (Treatment room booking and/or travel, loss of income and time). So we have the following policy in place:
- If you have to cancel a booking with over 48 hours’ notice you will receive a full refund.
- Cancellation within 48 hours of your booking will incur a 50% charge for the booking.
- Cancellation within 24 hours of your booking will result in full payment for the missed session being taken.
APPOINTMENTS
Please arrive on time for your appointment. If you arrive late for your scheduled session, I’ll do my best to accommodate but We can not promise your full treatment time. You will still be charged the full price of the treatment booked.
CONTRAINDICATIONS
Please be aware that some treatment(s) may not be suitable for customers with certain conditions therefore upon arrival you will be asked to fill in a medical consultation sheet. In the event of any treatment(s) being unsuitable for you, you will be advised accordingly.
CHILDREN
Any children and/or teenagers having actual treatments under the age of 18 must be accompanied by an adult.